Posts

186Kloud Monthly CX Update –  December 2025

186Kloud Monthly CX Update –  December 2025

186Kloud Monthly CX Update –  December 2025 Stephen Hackett
Published on: 09/12/2025

186Kloud’s December CX Update: AI, vendor news, and exclusive partner announcements . See what we’ve been up to and what’s next for your technology roadmap.

Newsletters
The Personal Digital Agent Revolution

The Personal Digital Agent Revolution

The Personal Digital Agent RevolutionStephen Hackett
Published on: 26/11/2025

AI-powered personal digital agents are set to revolutionize daily life—handling finances, shopping, travel, and contracts autonomously. Acting on your behalf, they’ll save time, cut costs, and simplify decisions while demanding trust, transparency, and strong data security.

Strategy
Vendor Discovery Journey

Vendor Discovery Journey

Vendor Discovery JourneyStephen Hackett
Published on: 10/11/2025

186Kloud's pre-screened vendor matching program streamlines CTOs' tech procurement by offering precise, vetted vendor matches, saving time, reducing risk, and ensuring cultural fit—all at no cost.

Strategy
The Silent Treatment: Tackling the Epidemic of Unanswered Outbound Calls

The Silent Treatment: Tackling the Epidemic of Unanswered Outbound Calls

The Silent Treatment: Tackling the Epidemic of Unanswered Outbound CallsStephen Hackett
Published on: 05/11/2025

80% of outbound calls go unanswered—damaging sales, service, and trust. Discover how branded calling and call verification with Hiya Connect boost answer rates, eliminate spam labels, and turn ignored calls into trusted customer conversations.

Strategy

186Kloud: Vendor-Agnostic Expertise at Your Service

Ready to take the next step?

Let's start transforming IT infrastructure. Book your free introductory session to start saving...

Like this content?

Join Sid and the team for a relaxed monthly roundup of practical CX tips, tech tricks, and platform updates.

No fluff - just the good stuff.